Welcome to the Yontap LLC (hereinafter referred to as “we” or “the company”) pet supplies website! To ensure you have a clear understanding of our shipping policy, the following provides detailed information on domestic and international shipping times and related terms.
Domestic Shipping (USA)
Shipping Time
We offer standard shipping services for our US domestic customers. Order processing typically takes 1-3 business days, depending on warehouse order volume and processing speed. You can expect the following domestic shipping times:
East Coast: 2-5 business days
Midwest: 3-7 business days
West Coast: 5-10 business days
Please note that these times are estimates, and actual delivery times may be delayed due to weather, holidays, or other unforeseen factors.
Shipping Carriers
We partner with the following shipping carriers to ensure your order is delivered safely and quickly:
United States Postal Service (USPS)
FedEx
United Parcel Service (UPS)
You will receive a confirmation email after placing your order, which will include tracking information so you can track the status of your package.
Shipping Carriers
We partner with several international shipping companies to ensure your order is delivered efficiently and safely, including but not limited to:
USPS International Shipping
FedEx International Services
UPS International Shipping
Tracking information will also be provided for all international orders, allowing you to check the package status at any time using the tracking number.
Important Notes
Customs Duties and Taxes: International orders may incur additional fees such as customs duties and value-added tax (VAT) in the destination country. These fees are usually the responsibility of the customer, and Yontap LLC is not responsible for paying any additional customs duties or fees.
Delivery Restrictions: Some areas may have specific delivery restrictions. Please ensure your address can receive our products before placing an order.
Order Status Inquiry: You can log in to your account at any time to check your order status and shipping information, ensuring you are always aware of your shopping progress. If you have any questions about our shipping policy or require further information, please feel free to contact our customer service team. We will be happy to assist you!
Thank you for choosing Yontap LLC. We look forward to providing you and your pet with high-quality products and services!